WOW… 

so as of now I’ve spent over 3 hours and about 22 minutes in total on the phone with Chase banking over the last three days

I’ve spoke to 25 people as of today, and I finally made my car payment…

it shouldn’t be that hard to give them my money…

The best part about it is that none of them seem to know what the other is talking about.. 25 times now I’ve had to give them my account information, and it seems there’s no notes at all in my account as to the situation, so 25 times I had to explain the problem to these people…

How do they stay in business with such poor customer service?!?!

I literally have been trying to make my car payment since the 12th, and today I can finally do it, the day before it’s due….

and the account is still messed up as it says I still owe for last month as well, but I paid it, and what it says I owe them is actually less than my payment is and no one can tell me why or what it is?!?!

… at least I finally made the payment right?!?!

morons…. all of them…